SO THAT YOUR STAY WITH US WILL BE ENJOYABLE PLEASE READ AND FOLLOW THE
POLICIES SET BY THIS OFFICE.
RESERVATIONS:
OUR OFFICE IS OPEN FROM 9:00 AM TO 5:00 PM MONDAY THROUGH SATURDAY. YOU
MAY CONTACT US BY PHONE, FAX OR E-MAIL.
(888-245-7923 OR 828-295-9992 FAX 828-295-4310 E-MAIL
MTNVIEW@BOONE.NET)
ALL RENTALS ARE HANDLED WITH A RENTAL CONTRACT AND CONFIRMATION LETTER.
THIS LETTER DETAILS THE YOUR PAYMENT SCHEDULE.
CHECK IN / OUT:
CHECK IN TIME IS BETWEEN 3:00 PM AND 5:00 PM.
CHECK OUT TIME IS BEFORE 10:00 AM.
(PLEASE MAKE ARRANGEMENTS FOR LATE ARRIVAL IN ADVANCE)
RENTAL CHARGES:
ALL RENTALS ARE SUBJECT TO RENT, ADVANCED RENT, SALES TAX, OCCUPANCY TAX,
PROCESSING FEE AND SECURITY DEPOSIT CHARGES.
PAYMENTS:
THE FIRST HALF OF YOUR DEPOSIT, PROCESSING FEE, TAX AND RENT IS DUE AT
THE SIGNING OF THE RENTAL CONTRACT. IF SIGNED RENTAL CONTRACT
AND FIRST PAYMENT IS NOT RECEIVED WITHIN TEN DAYS FORM TIME OF VERBAL
RESERVATION, YOUR RESERVATION WILL BE CANCELED. THE BALANCE OF THE DEPOSIT, PROCESSING
FEE, TAX AND RENT IS DUE TEN DAYS BEFORE THE RENTAL BEGINS.
DEPOSITS WILL BE RETURNED WITHIN 45 DAYS OF THE END OF THE RENTAL.
CLEANING & INSPECTION:
YOUR RENTAL HAS BEEN CLEANED & INSPECTED BEFORE ARRIVAL AND WILL BE
CLEANED & INSPECTED AFTER YOU LEAVE. PLEASE HELP US BUY REPORTING ANY
PROBLEMS AS SOON AS POSSIBLE.
PLEASE NOTE THAT NOT ALL RENTALS HAVE TRASH PICK-UP. YOUR TRASH SHOULD
TAKEN TO THE APPROPRIATE DUMPSITE FOR DISPOSAL BEFORE YOUR RENTAL IS OVER. A
CHARGE WILL BE MADE IF WE HAVE TO REMOVE THE TRASH FOR YOU. A DUMPSITE
LOCATION AND TIME OF OPERATION WILL BE PROVIDED.
RENTAL CAPACITY:
EACH UNIT HAS A MAXIMUM NUMBER OF PEOPLE ALLOWED TO SLEEP IN THE UNIT.
PLEASE NOTE THAT THIS IS PART OF YOUR RENTAL CONTRACT.
PETS:
AN PET FEE OF $100.00 (NON-REFUNDABLE) WILL BE CHARGED, ALSO AN ADDITIONAL DEPOSIT OF
$100.00(REFUNDABLE) WILL BE CHARGED.
ONLY SMALL PETS 12-15LBS WILL BE ALLOWED
TELEPHONE:
TELEPHONES ARE INCLUDED IN ALL OF OUR RENTALS. THEY ARE THERE FOR YOUR
LOCAL CALLING NEEDS. LONG DISTANCE CALLS SHOULD BE BY CREDIT CARD OR CALLING
COLLECT. PLEASE NOTE
CANCELLATIONS & REFUNDS:
IF YOU FIND IT NECESSARY TO CANCEL A RENTAL CONTRACT ANY MONEYS YOU HAVE
SENT US WILL BE REFUNDED ONLY IF WE CAN RE-BOOK FOR THE SAME TIME PERIOD.
WEATHER:
OUR MOUNTAIN WEATHER CAN BE QUITE UNPREDICTABLE AND TOTALLY OUT OF OUR
CONTROL. PLEASE COME PREPARED. THERE WILL NOT BE ANY REFUNDS GIVEN DUE TO
INCLEMENT WEATHER.
ALL RENTALS HAVE LINENS AND EQUIPPED KITCHENS.
COMPLEMENTARY HAND & BATH SOAPS, PAPER TOWELS AND TOILET
PAPER ARE PROVIDED TO START EACH RENTAL.
PLEASE NOTE THAT PUBLISHED RATES ARE SUBJECT TO CHANGE WITHOUT
NOTICE.